The Cellar Trust, a mental health charity based in Bradford, supported by Brathay Trust, a UK-wide young people's and family charity run the online platform PARENTS Online. Launching to 5-nights per week (previously 2-nights) from Monday 4th October due to increased demand.

[EUPRwire, Tue Oct 05 2021] PARENTS Online is a platform where parents and carers can reach out via a text-based confidential chat online to receive emotional support from a trained support worker. The support worker will listen to any problems, issues or anxieties about whatever the parent or carer may be facing.

2021 has brought many new challenges for parents and carers, not just from the pandemic and homeschooling, but also with job losses, illnesses, loss of earnings, and mental health worries. PARENTS Online is available Monday - Friday between 6pm - 9pm (from 4th October) because sometimes all a parent or carer needs is to be listened to.

The team from PARENTS Online will provide a confidential listening service, which can be used anonymously. Everyone on the chat will receive support from a fully trained worker, by using personal experience of parenting. It will be a safe space to talk openly without judgement, about anything.

The increase from 2-days to 5-days per week for PARENTS Online comes after funding of 59,996.65 was granted from the Morrisons Foundation for 12-months.

The Cellar Trust supported by Brathay Trust, together with Andy's Man Club are also including a special Dad's themed evening on Thursdays. A safe and secure place where visitors to Andy's Man Club can utilise PARENTS Online to discuss their worries of being a parent or carer.

PARENTS Online are aiming to help 455 families across the UK within the first year.

David Grant-Roberts, Lead Peer Support at The Cellar Trust, says; "During Covid, the Covid Scientific Advisory Group in Bradford highlighted the high proportion of parents who were struggling with their mental health due to the challenges of parenting. Pre-Covid, the Bradford Children and Young People's Mental Health review highlighted that support for parents was a real gap in provision leading to the bigger picture of poor child mental health. Sadly this is only worsening as a result of the pandemic.

PARENTS Online can be used anonymously, accessed from anywhere and provides the option of accessing text-based support to allow busy parents/carers to seek support discreetly whilst juggling the demands of a busy household. We provide a much-needed outlet for parents/carers and provide the option of speaking to someone who truly understands. As a consequence we can significantly help with the mental health of parents using this service and in turn positively impact the mental health of their children".


Media contact:

Rachel McAlley, 07963577034,

PARENTS Online is run by The Cellar Trust and supported by Brathay Trust.

Company: PARENTS Online
Contact Name: Rachel McAlley
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